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3:10 PM - 3:55 PM BST  |  Thursday 10

Ignore Your Customers (and They’ll Go Away!) A Conversation with CX Leaders Don Pepper and Micah Solomon

Don Peppers
Author, Speaker, CX Expert & Founder

Micah Solomon
Author/ Speaker/ Consultant/ President & CEO

Transformational CX

Join CX Expert Don Peppers as he has a conversation with fellow CX Leader and author Micah Solomon as they discuss the highlights and essential plays for delivering the ultimate customer service experience from Micah’s bestselling book Ignore your Customers (and They’ll Go Away).