Sam Brown

Senior Manager, Analytics & Client Insights, EMEA
Sitel

Sam has Over 4 years’ experience leading a speech analytics programmes in the financial services and banking sector and was also one of CallMiner’s UK User Forum Award Winners in 2019.

Will be presenting

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3:10 PM - 3:55 PM BST  |  Wednesday 9

“Managing Vulnerability in a Vulnerable World” A Panel based Discussion

The New Contact Centre Agility